Monochrome Complaints
Logging Of Complaints
The Logging of Complaints A system called WABBIT (Warning and Bans Basic Information Tracker) exists for use by Monitors, Talker Helpers, Staff and Admin for the logging of any warnings, section bans and so on that they give to users. Admin can also log complaints and complaint resolutions in this system. Complaint logs are only visible to the Admin team, but the Warning and Ban logs are visible to all Staff, Admin, Monitors and Talker Helpers. These logs are used when a complaint is received to see if a user has been continually causing problems around the system, rather than just in a single instance which has generated a complaint. The WABBIT system is still under development, but the basic functionality is working as required. |